**This event has SOLD OUT!**
FRLA Miami-Dade 9th Annual Golf Tournament⛳
Monday, October 20, 2025
11:00 AM – 6:00 PM
The Biltmore Hotel Golf Course
1200 Anastasia Avenue, Coral Gables, FL 33134
Join the Florida Restaurant and Lodging Association Miami-Dade Chapter for our 9th Annual Golf Tournament at the iconic Biltmore Hotel and Golf Club! It is a fun-filled day of golf and networking while helping to support local education. This event has gained tremendous excitement and sells out early each year! Sponsorships and Registration are open!
For more information about this event and membership, contact Lynne Hernandez at Lhernandez@frla.org or 305.710.3962.
Event registration has closed. For questions, please contact Nicole at nchapman@frla.org
Join the FRLA Northeast Chapter to celebrate the 17th Annual ROSE Awards!
Please join the Florida Restaurant & Lodging Association (FRLA) Northeast Chapter at the Recognition of Service Excellence (ROSE) Awards as we honor Northeast Florida frontline hospitality employees who demonstrate excellent customer service and keep our industry thriving. These industry champions showcase the region’s commitment to creating an extraordinary visitor experience!
Wednesday, February 25, 2026
5:30 pm – 8:30 pm
Hyatt Regency Jacksonville Riverfront
225 E Coastline Dr.
Jacksonville, FL 32202
5:30 PM – 6:15 PM Registration/Cocktail Hour
6:15 PM – 8:30 PM Dinner/Award Program
Dress: Business/Cocktail
COST: Members: $85 per person or $670 per table (8 seats)
Future Members: $100 per person or $775 table (8 seats)
If you wish to pay with a check and receive invoice, please email nchapman@frla.org
Click here to learn more about ROSE Awards and for the nomination information.
Join us for an exciting day of sporting clay action, networking, and friendly competition with your industry colleagues! Whether you’re a seasoned marksman or trying it for the first time, bring your team and clients for a memorable experience that builds camaraderie and connections.
Your participation directly supports the FRLA Northeast Chapter, helping us empower the next generation of culinary talent from sixteen area high schools through the ProStart Culinary Training program. Funds raised will also strengthen our advocacy efforts through the FRLA PAC.
Don’t miss this opportunity to make an impact while having fun!
Schedule:
8-8:30 a.m. Registration & Light Breakfast
8:45 a.m. Safety Briefing
9 a.m. Shoot
Lunch & Award Ceremony following play
Event Registration:
Foursome: $550
Individual: $180
Includes: Light Breakfast, Clays, Shells, Golf Cart, Lunch included
Note: you will need to provide your own equipment (shotgun)
Sponsorship Opportunities:
**SOLD** Shell Sponsor: $1,000
Your company logo on each shell box and recognition at event.
Supporting Sponsor: $750
Recognition at event and a station sign.
**SOLD** Turkey Shoot sponsor: $500
You are the host for the Turkey shoot! Greet each player and announce winners.
Refreshment/Snack break sponsor: $300
Provide a refreshment at the turn and greet each player.
Come Together to Raise Money for Local Hospitality Students!
Join the Treasure Coast Chapter for the Fourth Annual Harvest Dines. Harvest Dines is an education fundraiser to support local students and future employees in the hospitality industry. Students from the Treasure Coast Region along with local chefs will collaborate to create a fabulous experience with 15 food stations featuring fall delights. Area restaurants will provide action stations with top chefs in collaboration with culinary students. Join us for a fun-filled evening of culinary delights, libations, auctions/raffles, and live music at the Hutchinson Shores Resort & Spa – all for a good cause!
Event Pricing:
VIP
(VIP Tickets include complimentary bar, food & departure gifts)
$125 – Members
$150 – Future Members
General
(General Tickets include welcome cocktail & food stations.)
$75 – Members and Future Members
Overnight Packages: Includes VIP Ticket Access
$259 – Per Person
$359 – Per Couple
View Event Flyer
For more info: Contact Jodi Cross at jcross@frla.org or 561-410-0035.
APRIL 6-8, 2026
THE RITZ-CARLTON, AMELIA ISLAND,FL.
FRLA board members, chapter presidents and representatives, past State chairmen and chairwomen, and at-large directors from large and small national restaurant and hotel chains and top independents gather for committee meetings, legislative updates, and panel discussions.
REGISTRATION
ACCOMODATIONS
The Ritz-Carlton Amelia Island, FL.
4750 Amelia Island Pkwy, Amelia Island, FL. 32034
*Room block closed, Friday March 20th. Questions? Please contact Agholston@frla.org.
AGENDA
ACCESS FULL MEETING AGENDA HERE
QUESTIONS? CONTACT:
Ashley Gholston, Director of Industry Relations & Corporate Events- agholston@frla.org
Ashley Jackson, Director of Membership Marketing- ajackson@frla.org
Housekeeping is a key to guest satisfaction and great reviews. The labor shortage and strong visitor demand have made it especially hard for you to keep up, recruit and train your staff, and promote a good work culture and high morale at your business. Your Florida Inns Board has listened, and we are developing a virtual educational session to focus on this topic.
We are bringing to you a two-part program to focus on trainings for managers and housekeepers.
February 23, 2022 1 P.M.
The program will be presented by Ms. Gisele Canova, Instructor and Internships Coordinator, UCF Rosen College of Hospitality Management. Gisele has experience in housekeeping in both small and large properties including Orient Express Hotels, Hilton and Disney properties ranging from vacation villas to deluxe resorts. She also managed a 20-room bed and breakfast in Rio de Janeiro, Brazil.
Audience: B&B Managers and Hotel Managers
We will also discuss recruitment and retention, creating a welcoming and satisfying workplace, including providing feedback and staff recognition.
Including:
- Distinguish between management and leadership.
- Develop recruitment and retention strategies (payscale, training bonus, referrals).
- Apply leadership techniques to create a welcoming and satisfying workplace (including recognition, coaching and feedback).
- Develop your team to provide lasting memories for the guest
March 2, 2022, at 1 p.m.
Audience: Housekeepers
Workflow strategies for cleaning guestrooms to maximize efficiency and minimize cleaning time. We will also discuss best safety and guest services practices.
Including:
- Understand the importance of housekeeping, the impact it has on guests, and the intrinsic meaningfulness and satisfaction derived from housekeeping work.
- Recognize housekeeping’s most critical safety areas and apply safety techniques.
- Apply an efficient workflow strategy for cleaning guestrooms
REGISTER NOW!
These programs will be recorded so you can reference and share with your staff as needed.
And most importantly, we want to hear from each of you! After the presentations from UCF, we will open the meeting to hear from ALL members on your best practices what is working for you, what new tips can you share on recruiting, retention, or housekeeping efficiency tips.
