Florida Restaurant and Lodging Association Recognizes Northwest Florida Hospitality Professionals at Inaugural ROSE Awards Ceremony

 

Winners Pose After the Awards Ceremony at Henderson Beach Resort

DESTIN – Last night, more than 150 hospitality professionals and industry leaders gathered at the Henderson Beach Resort for the inaugural Florida Restaurant and Lodging Association (FRLA) Northwest Florida Chapter ROSE Awards ceremony, which honored exceptional individuals whose dedication and service help shape the region’s hospitality industry.

The ROSE (Recognition of Service Excellence) Awards honor frontline hospitality team members across the region. This year’s event boasted more than 70 nominees across 13 categories, and more than a dozen team members were honored with the coveted ROSE Award or other special award category. From housekeeping and front desk staff to valets and chefs, every single position in hospitality is critical to the success of the business in providing superior guest experiences.

“Launching the FRLA ROSE Awards in Northwest Florida is a wonderful opportunity to celebrate the people who make the Emerald Coast such a special place to visit,” said Marissa Bonham, FRLA Northwest Florida Regional Director and the event’s organizer. “Our region is known for its beautiful beaches and unforgettable experiences, but it is the people working behind the scenes and welcoming guests every day who truly bring the Emerald Coast to life. We are proud to recognize this year’s nominees and winners and celebrate the dedication they bring to work. We look forward to making the ROSE Awards a lasting tradition in Northwest Florida.”

“Every corner of Florida’s hospitality industry is powered by people who are committed to creating welcoming, memorable experiences for our guests,” said Carol Dover, President & CEO of FRLA. “The inaugural ROSE Awards in Northwest Florida give us an opportunity to recognize those individuals who bring that commitment to life every day. From the frontlines to behind the scenes, their contributions are essential to the success of our industry and to Florida’s reputation as a world-class destination. We are proud to celebrate these outstanding professionals and the important role they play in our state’s thriving tourism economy.”

The 2026 FRLA Northwest Award Winners are:

Back of the House – Hotel/Resort: Javier Pocasangre, Henderson Beach Resort

Back of the House – Restaurant: Enyer Guedez, Jackacuda’s Seafood & Sushi

Culinary Service, Chef/Cook – Hotel/Resort: Daniel Peters, Beach Walk Café / Henderson Park Inn

Culinary Service, Chef/Cook – Restaurant: Christian Griffith, The Surf Hut

Event Service – Banquets/Events: Jon Lovett, Hilton Sandestin Beach Golf Resort & Spa

Front of the House – Hotel/Resort: Josh Bailey, SpringHill Suites Navarre Oceanfront/ Peregrine Hospitality

Front of the House – Restaurant: Jay Jsames, The Bay

Front of the House Manager – Restaurant: Jack Martin, McGuire’s Irish Pub of Destin

Sales/Marketing – Hotel/Resort: Maggie Weaver, Hilton Sandestin Beach Golf Resort & Spa

Sales/Marketing – Restaurant: Taylor Williams, Dolly Parton’s Pirates Voyage Dinner & Show

Spirit of Hospitality: Jaxon Mitchell, Emerald Grande at HarborWalk Village

Veteran Excellence in Hospitality Award: Casey Moser, Chef Jim Shirley Enterprises

Golden Pineapple Award: Frank Flautt & Fred Alias, Sandcastle Resorts, LLC

Allied Member of the Year: The Southern Agency

 

About FRLA: The Florida Restaurant and Lodging Association (FRLA) is Florida’s premier non-profit hospitality industry trade association. Founded in 1946 as the Florida Restaurant Association, FRLA merged with the Florida Hotel and Motel Association in 2006. FRLA’s more than 10,000 members include independent hoteliers and restaurateurs, household name franchises, theme parks and suppliers. The association’s mission is to protect, educate and promote Florida’s nearly $112 billion hospitality industry which represents two million employees. Dedicated to safeguarding the needs of the membership, FRLA provides legislative advocacy to ensure the voices of its members are heard and their interests are protected. The association offers regulatory compliance and food safety training through Safe Staff® and FRLA’s subsidiary, RCS Training. The FRLA Educational Foundation provides industry-developed, career-building high school programs throughout the state.

Florida Restaurant and Lodging Association Recognizes Volusia County Hospitality Professionals at Inaugural ROSE Awards

DAYTONA BEACH – Today, more than 150 hospitality professionals and industry leaders gathered at Daytona State College for the inaugural Florida Restaurant and Lodging Association (FRLA) Volusia Chapter ROSE Awards ceremony, which honored exceptional individuals whose dedication and service help shape Volusia County’s hospitality industry. Scholarships were also awarded to six local hospitality students during the event.

The ROSE (Recognition of Service Excellence) Awards honor frontline hospitality team members across the region. This year’s event boasted nearly 50 nominees across 13 categories, and more than a dozen team members were honored with the coveted ROSE Award. From housekeeping and front desk staff to valets and chefs, every single position in hospitality is critical to the success of the business in providing superior guest experiences. The winners each received their award, the coveted ROSE Award pin, and recognition from industry peers and leadership.

“It was incredibly meaningful to bring our hospitality community together to celebrate the people who make our industry so special,” said Destiny Neves, Volusia Chapter Regional Director for FRLA and the event’s organizer. “The ceremony was a powerful reminder of the talent, dedication, and heart that exists throughout Volusia County’s hospitality industry. We are proud to recognize the outstanding professionals who were honored and grateful to everyone who helped make this event possible. We are thrilled with the response to our inaugural ROSE Awards and look forward to continuing this tradition and honoring even more hospitality stars in the years ahead.”

“We are so proud to bring the ROSE Awards to Volusia County for the first time and celebrate the hospitality professionals who go above and beyond for our guests,” said Carol Dover, President and CEO of the Florida Restaurant and Lodging Association. “Hospitality is built by people who show up every day with skill, commitment, and a genuine desire to take care of others. Their work has a direct impact on making Florida a leading destination for travelers from around the world. Ours is the best industry in the state, and these ROSE Awards are a wonderful opportunity to recognize the outstanding individuals who strengthen Florida’s hospitality industry.”

The 2026 Volusia ROSE Award winners are:

 

Back of House Employee of the Year: Jaruse Williams, Renaissance Daytona Beach Resort

Bartender of the Year: Khalid “Ben” Benjaafar, Holiday Inn & Suites Daytona Beach on the Ocean

Chef of the Year: Mary Helen “Helen” Porter, Hilton Garden Inn Daytona Beach Oceanfront

Banquet Employee of the Year: Daniel Burns, Hard Rock Hotel Daytona Beach

Valet Employee of the Year: David Chaimberlain, PMC Hard Rock

Front Desk Employee of the Year: Michelle Jaillet, The Shores Resort and Spa

Housekeeping Employee of the Year: Donna Delucia, Holiday Inn & Suites Daytona Beach on the Ocean

Breakfast Attendant of the Year: Betty Shepherd, Hampton Inn & Suites Deland

Engineering Employee of the Year: Robert “Bobby” Rowley, Best Western Plus Daytona Inn Seabreeze

Restaurant Host of the Year: Jaedyn Kochanowski, Renaissance Daytona Beach Oceanfront Hotel

Hospitality Employee of the Year: Heike Rampersad, Hilton Daytona Beach Oceanfront Resort

Hospitality Leader of the Year: Lynn Flanders, Ocean Center

Bob Davis Legacy Award*: Domien Takx, Premier Resorts & Management

*The Bob Davis Legacy Award honors the late Bob Davis, longtime President of the Lodging and Hospitality Association of Volusia County (LHAVC), and recognizes an individual whose dedication, leadership, and service have made a lasting impact on our hospitality community.

 

The 2026 FRLA Volusia Chapter Scholarship Recipients are:

Edward Whitney, Daytona State College

Kali Cluck, Daytona State College

Tabitha Gibson, Daytona State College

Makayla Woods, Bethune-Cookman University

Roger Leonard Carnegie, Bethune-Cookman University

Shamily Johnson, Bethune-Cookman University

 

About FRLA: The Florida Restaurant and Lodging Association (FRLA) is Florida’s premier non-profit hospitality industry trade association. Founded in 1946 as the Florida Restaurant Association, FRLA merged with the Florida Hotel and Motel Association in 2006. FRLA’s more than 10,000 members include independent hoteliers and restaurateurs, household name franchises, theme parks and suppliers. The association’s mission is to protect, educate and promote Florida’s nearly $112 billion hospitality industry which represents two million employees. Dedicated to safeguarding the needs of the membership, FRLA provides legislative advocacy to ensure the voices of its members are heard and their interests are protected. The association offers regulatory compliance and food safety training through Safe Staff® and FRLA’s subsidiary, RCS Training. The FRLA Educational Foundation provides industry-developed, career-building high school programs throughout the state.

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FRLA Statement on the Passing of Julie Hilton

Today, FRLA President & CEO Carol Dover released the following statement in response to the devastating news of the passing of tourism and hospitality champion Julie Hilton following a long battle with breast cancer. Our prayers and deepest love and support remain with Julie’s family, colleagues, and friends at this time.

FRLA President & CEO Carol Dover released the following statement:

“We are deeply saddened by the passing of Julie Hilton, a true champion for Florida’s tourism and hospitality industry and a dedicated leader in the Bay County community. Julie’s passion for hospitality, her fierce advocacy for the destination she loved, and her commitment to developing the next generation of hospitality professionals leave an extraordinary legacy.

Julie understood that tourism is about more than beautiful beaches and great hotels – it’s about the people, experiences, and lasting impression we create for our guests and our communities. Through her generosity and unwavering dedication, she strengthened Florida’s hospitality industry and opened doors of opportunity for countless students and future industry leaders at Gulf Coast State College.

Her impact will be felt for generations, and the Florida Restaurant & Lodging Association extends our deepest condolences to Julie’s family, friends, and colleagues. We are immensely grateful for her service to our industry and our great state, and we are honored to celebrate the remarkable legacy she leaves behind.”

Lawmakers Join Restaurant and Food Leaders as They Tell Congress: Pick from the “Menu” to Give Work Permits to Long-term Immigrants

Senators Durbin, Luján and Van Hollen and Rep. Vindman joined James Beard Foundation, Independent Restaurant Coalition, American Business Immigration Coalition Action and other restaurant, food and business leaders to spotlight immigration proposals already before Congress and called for action in the November lame duck session

Congressional champions warned that continued targeting of immigrant workforce will only worsen labor shortages, raise costs for Americans and destabilize families and communities

 

 

WASHINGTON, D.C. — U.S. Senators Dick Durbin (D-IL), Ben Ray Luján (D-NM) and Chris Van Hollen (D-MD) and U.S. Representative Eugene Vindman (D-VA-07) joined the James Beard Foundation, Independent Restaurant Coalition, Florida Restaurant and Lodging Association, American Business Immigration Coalition Action and other restaurant, food and business leaders from the Seat the Table coalition Tuesday to call on Congress to act in the November lame duck session on immigration solutions already on the table. 

 

Standing beside a 7-foot-tall “menu” displaying legislative proposals currently pending before Congress, lawmakers and coalition members called for work permits and lasting certainty for long-term immigrants who have spent years working, paying taxes, and contributing to the U.S. economy. They warned that continued inaction will deepen workforce shortages, put further pressure on food prices and destabilize families and communities across the country.

 

The menu featured proposals already before Congress, including the Senate’s Dream Act of 2025 (Durbin-Murkowski), SECURE Act (Van Hollen), State-Sponsored Visa Pilot Program Act of 2026 (Kelly-Curtis), Fairness for Immigrant Families Act (Cortez-Masto),  S. 4814 to extend TPS for Haiti (Markey). House proposals included the Dignity Act of 2025 (Escobar-Salazar), American Dream and Promise Act (Garcia-Salazar), Rep. Eugene Vindman’s recently-introduced bill to extend TPS for El Salvador and the Farm Workforce Modernization Act (Newhouse-Lofgren).

 

“We are standing behind a ‘Menu of Solutions’ to protect our workforce, ensure food affordability and safeguard workers, small businesses, families and communities. These options are already sitting here on Congress’s plate,” said Rebecca Shi, CEO of the American Business Immigration Coalition Action (ABIC Action). “From TPS holders to Dreamers to farmworkers, protecting long-term immigrants isn’t just morally right, it is economically essential, and it has everything to do with the price of your next meal. More than half of restaurant operators nationwide say current immigration policies are hurting their businesses. When we pull highly productive, long-term workers out of farms, packing plants, grocery stores and restaurant kitchens, there is simply no one to replace them. Congress and the White House, are you ready to order yet?”

 

“Without immigrants, we don’t eat, or we don’t eat as well, that’s for sure. And we know there are solutions,” said U.S. Senator Dick Durbin (D-IL), lead sponsor of the Dream Act of 2025. “I was part of the Gang of 8 more than a decade ago, four Democrats and four Republicans, and we passed comprehensive immigration reform through the Senate with more than 60 votes. We can solve these problems. People of good faith and reality can solve these problems. Are we out of time this year? Hell no, we’re not out of time. We can put a bill together and pass it in the Senate and the House in the remaining days left in this session.”

 

 

Speakers said long overdue congressional action would provide much-needed certainty for longtime residents and the employers that depend on their work. Continued delay, they warned, will deepen the economic consequences of an enforcement-only approach to immigration that a majority of Americans reject.

 

“This should not be hard. Democrats and Republicans, take a look at the menu, see which one you want to vote for and let’s get after it,” said U.S. Senator Ben Ray Luján (D-NM). “Each and every one of these pieces of legislation will make a positive difference in the lives of Americans and in the health of our economy. Farmers, ranchers and restaurant owners in New Mexico are telling me they are worried about their workforce, and workers are afraid to show up because of immigration enforcement. Let’s pass some work permit legislation. Let’s work together and, as has been pointed out today, just pick one. If you’re brave enough, support them all.”

 

“The SECURE Act provides important certainty and stability to people who are here on TPS, people who have legal status, undergo regular background checks and have been important parts of our communities,” said U.S. Senator Chris Van Hollen (D-MD), lead sponsor of the SECURE Act. “We tried to pass the SECURE Act on the Senate floor just a few weeks ago, and we’re going to keep pushing. We’re not going to give up on the immigrant community, and we’re not going to give up on finding solutions Congress can act on.” 

 

Speakers pointed to the uncertainty facing TPS holders as a clear example of why Congress must act swiftly to provide lasting certainty through legislation. The Department of Homeland Security’s announcement last week about Temporary Protected Status for El Salvador avoided the immediate termination of protections for the more than 150,000 workers from the country, but left their families and employers without a clear timeline or decision about the program’s future. Haitian TPS holders, meanwhile, have already lost protections and face detention and deportation, resulting in significant disruptions across critical industries, including restaurants, healthcare and senior care.

 

“Today’s unclear and uncertain reality that Salvadorans are living with is unacceptable. Our friends and neighbors are living in fear, uncertain of what will come next,” said U.S. Representative Eugene Vindman (D-VA-07). “That’s exactly why I introduced legislation to extend Salvadoran TPS and employment authorization for the next 18 months. Just last week, I visited a business in my district where the owner told me he was facing the prospect of letting go of workers who had been with his company for 25 or 30 years. These are people who have spouses and children, who have built their lives in America and contribute to our communities and economy every day. I will continue fighting for them and for the American dream.” 

 

“People aren’t showing up for work because they are scared. I’ve seen businesses in my town change their hours because they simply don’t have the help, and I’ve seen hotels take rooms offline because they cannot service them,” said Bill Lay, Restaurant Owner in Key West, Florida, and Member of the Florida Restaurant and Lodging Association. “Key West has a population of about 25,000, our Haitian community makes up roughly 20% of that population and more than 60% of the workforce, and we serve 3.5 million tourists a year. The economic impact is real and it is happening right now. I am a Republican, but I’m not here for politics. I’m here to find common ground and a humane way forward for everyone. We have solutions here before us. Congress, it’s time to act.”

 

For restaurants and the food industry, the compounding consequences of congressional inaction and an enforcement-only approach are already being felt. Food prices are already 35% higher than before the COVID-19 pandemic, with restaurant owners directly citing recent immigration policy changes as having negatively impacted their businesses. Food and business leaders warned that removing experienced workers from restaurants, farms, food manufacturing facilities and grocery stores would deepen labor shortages, disrupt operations and place further upward pressure on prices.

 

“Immigrants are central to our food and restaurant ecosystem, represented not just throughout the industry but among our James Beard Award winners, program alumni and chef advocates across the country,” said Ellen S. Teller, Chief Government Affairs Officer at the Food Research & Action Center and a member of the James Beard Foundation Board of Directors. “Today, alongside our partners in the Seat the Table coalition, we urge Congress to provide work permits for long-term immigrants to help protect food affordability, strengthen the economy and support families and communities. Without work permits for immigrants, restaurants will close, jobs will be lost and communities will lose cherished, hardworking immigrant members.”

 

Restaurant leaders described how immigration enforcement has disrupted operations and created a climate of fear, contributing to the loss of experienced employees, declining customer traffic and greater strain on businesses already operating on thin margins.

 

“These are not just numbers, they are families. They have built their lives here, raised their families here, and their children go to school with our children,” said Carlos Raba, Chef and Owner of Clavel Restaurant in Baltimore. “They work, pay taxes, own businesses and help build our communities every day. Hospitality is one of Maryland’s most important industries, supporting more than 240,000 jobs, and immigrant workers are a major part of that industry. Without them, our restaurants and hospitality businesses simply could not operate the way they do today. If we lose these people, the impact on our communities and our economy will be enormous. This is not just a TPS issue, this is a community issue.”

 

“More than one in five restaurant workers in this country was born outside the United States, and restaurant work is skilled work and must be recognized as such,” said Codi Bates, Owner of Bates & Co. Hospitality and Vice President of the Independent Restaurant Coalition. “Cooks and kitchen managers develop their expertise over years, train other employees and carry the knowledge and experience that restaurants depend on, yet our current immigration system often fails to recognize that reality. We need practical reforms that recognize experienced culinary and hospitality professionals as skilled workers and create lawful, affordable hiring pathways that actually work for small businesses. When people have the stability and opportunity to build their futures, families and communities are stronger, and so are the independent restaurants that are part of them.”

 

Tuesday’s event marked the latest step in Seat the Table’s national push to move Congress from debate to action. The coalition has grown to more than 100 members from all 50 states, and in weeks ahead, restaurant owners, food businesses and immigrant families will continue pressing lawmakers to choose among the solutions already before them and act by November. 

 

Photos and additional materials are available upon request.

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About ABIC Action

ABIC Action represents more than 1,700 employers, from Fortune 500 companies and family farms to small businesses across the country. ABIC Action advocates for immigration reforms that secure the border, stabilize the workforce, lower costs and create legal pathways for immigrants already contributing to the country.

 

About Seat the Table

Seat the Table is a nationwide coalition of food, agriculture and hospitality leaders founded by American Business Immigration Coalition Action, the James Beard Foundation, the Texas Restaurant Association and the Independent Restaurant Coalition. The coalition, which has grown to include more than 100 members from all 50 states, advocates for practical work permit solutions for long-term immigrants that protect America’s food supply, workforce and consumers from further cost increases.

NFL SUNDAY TICKET AVAILABLE ON DIRECTV FOR BUSINESS THROUGH NEW AGREEMENT WITH EVERPASS

DIRECTV FOR BUSINESS named Preferred National Distributor for all EverPass products and services, which includes NFL Sunday Ticket for commercial establishments

NFL Sunday Ticket and other live sports content is now available for customers through streaming and satellite, creating more ways for businesses to access premium sports content

 

EL SEGUNDO, CA and NEW YORK, NY — July 31, 2026 — DIRECTV today announced a new multi-year agreement with EverPass Media to distribute NFL Sunday Ticket via satellite and streaming to bars, restaurants and commercial venues nationwide through DIRECTV FOR BUSINESS beginning with the 2026 NFL season.

Under the agreement, DIRECTV FOR BUSINESS will serve as EverPass’ sales, marketing and commercial distribution partner for NFL Sunday Ticket with and without NFL RedZone. DIRECTV FOR BUSINESS will also be EverPass’ Preferred National Distributor for EverPass streaming platforms throughout the United States. This brings together a major commercial television provider with the commercial rights holder for the NFL’s out-of-market package.

The agreement ensures bars, restaurants, hotels, casinos and other commercial establishments can access every out-of-market Sunday afternoon regular-season NFL game through DIRECTV’s trusted commercial platform, backed by professional installation, dedicated account management and industry-leading customer support.

“For decades, businesses have trusted DIRECTV to deliver the biggest moments in sports,” said Mike Wittrock, Chief Operating Officer at DIRECTV. “This agreement gives businesses more flexibility in how they watch NFL Sunday Ticket and other sports content, with access to one of the most comprehensive commercial sports offerings.”
“We’re pleased to partner with DIRECTV FOR BUSINESS to expand access to live sports for venues. This agreement is about creating greater availability for bars, restaurants and other commercial businesses so they can offer NFL Sunday Ticket – and other live sports content – with flexibility in how they receive the service,” said Alex Kaplan, CEO of EverPass Media.

DIRECTV serves more than 300,000 commercial locations nationwide and remains a leading destination for premium sports programming in commercial venues. Through this agreement, businesses will benefit from a streamlined relationship for sales, service, billing and support while continuing to access the programming their customers expect every week throughout the NFL season.

Beyond NFL Sunday Ticket and NFL RedZone, the agreement also gives DIRECTV FOR BUSINESS customers access to subscribe to other premium sports content on EverPass which can be accessed via streaming or satellite, providing more ways to show the live sports their guest want to watch. Existing EverPass customers will have their services continue as usual.

DIRECTV FOR BUSINESS will continue offering one of the industry’s most comprehensive commercial sports portfolios, including NFL Sunday Ticket, NFL RedZone, ESPN+, MLB EXTRA INNINGS, NBA League Pass, NHL Center Ice, MLS Season Pass and other premium sports programming available through a single commercial provider.

Businesses can renew or subscribe to NFL Sunday Ticket beginning today by visiting DIRECTV.com/business or contacting their DIRECTV FOR BUSINESS representative. Businesses that subscribed to NFL Sunday Ticket for the 2025-2026 season will automatically renew for the 2026-2027 season.

About DIRECTV FOR BUSINESS
DIRECTV FOR BUSINESS is a commercial video industry and a trailblazer in sports content delivery for businesses including hotels, sports bars, restaurants, private offices, salons, airlines, senior living communities, and beyond. By reimagining what’s possible, DIRECTV FOR BUSINESS helps transform businesses by aggregating, curating, and delivering compelling content that helps keep customers entertained and engaged. Learn more at www.directv.com/forbusiness.

About EverPass Media

EverPass Media is a premier media and technology platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.

For more information, contact:
Amy Jane Finnerty
DIRECTV Communications
Phone: 631.897.2462

Email: amy.jane.finnerty@directv.com

EverPass Media: Lindsay Barber

Gagnier Communications

Email: EverPass@gagnierfc.com

 

 

 

Greater Fort Myers and Sanibel-Captiva Chamber of Commerce Expands Regional Presence with FRLA

 

The newly combined Greater Fort Myers and Sanibel-Captiva Chamber of Commerce recently signed a management agreement with the Florida Restaurant & Lodging Association (FRLA) effective July 1 to serve as operational manager and regional director for the FRLA Southwest Florida Region.

 

The chamber will provide governance and board administration, event planning and management, sales and membership development, member services, accounting and financial administration, and communications for the FRLA. The Southwest Florida Region encompasses Lee, Charlotte, and Collier counties.

 

“This consolidation of resources marks yet another way we will continue to hold firm to our promise to continue to add value to our members and combine similar local business interests in the most efficient, sustainable way,” said chamber president and chief executive officer John Lai, who has long sat on the FRLA board of directors and from 2023-2024 served as interim executive director of the organization following Hurricane Ian. “The chamber and FRLA have always enjoyed a symbiotic relationship, so this bond comes organically and with best intent. We look forward to a fruitful partnership that once again broadens scope for chamber members.”

 

Chamber members will benefit from valuable FRLA-chamber discounted membership packages and collaborative statewide events, including the 14th annual FRLA Operations Summit Aug. 18-20 at the Seminole Hard Rock Hotel & Casino in Hollywood, Fla.

 

“FRLA is proud to partner with the Greater Fort Myers and SanCap Chamber of Commerce to strengthen our support for hospitality businesses across Southwest Florida,” said Carol Dover, FRLA president and chief executive officer. “John Lai and his team have been valued FRLA partners for many years, and their regional expertise and commitment to the hospitality industry make them well-positioned to serve our current and future members in Lee, Charlotte, and Collier counties. This partnership strengthens our local presence and advances our shared mission of supporting and advocating for Florida’s restaurant, lodging, and supplier communities. We look forward to working together to deliver greater value, stronger advocacy, and expanded opportunities for our members throughout the region.”

 

ABOUT SANCAP CHAMBER

The SanCap Chamber is dedicated to promoting the prosperity of its members and preserving the quality of life of our community. The Chamber plays a key role in facilitating communication and cooperation between business, residents, and government to enhance the economic health of the islands. Its website, sanibel-captiva.org, receives over 1.3 million visits per year. For more information about the chamber, visit sanibel-captiva.org or contact John Lai, president and CEO, at 239-472-2348 or John@sanibel-captiva.org.  

 

ABOUT FRLA

The Florida Restaurant & Lodging Association (FRLA) is Florida’s premier nonprofit hospitality trade association and the leading voice for the state’s restaurant, lodging, and tourism industries. Founded in 1946 as the Florida Restaurant Association and expanded through its 2006 merger with the Florida Hotel & Motel Association, FRLA represents more than 10,000 members, including independent restaurants and hotels, national brands, theme parks, suppliers, and other hospitality businesses. Through advocacy, education, workforce development, and regulatory compliance resources, FRLA protects, educates, and promotes Florida’s nearly $112 billion hospitality industry, which supports two million jobs statewide. In addition to leading legislative advocacy on behalf of its members, FRLA provides industry-leading food-safety and alcohol compliance training through SafeStaff® and RCS Training, while the FRLA Educational Foundation helps build Florida’s future hospitality workforce through its career- focused high school programs – ProStart and HTM (Hospitality & Tourism Management).

Press Release: Florida Hospitality Industry Urges Federal Action to Support Employers Following TPS Decision

 

TALLAHASSEE – Today, the Florida Restaurant & Lodging Association joined the National Restaurant Association and 11 other state hospitality associations to share impacts related to terminating the Temporary Protected Status (TPS) for nationals from Haiti and Syria who are currently living and working in the United States. 

Statement from FRLA President & CEO, Carol Dover: 

“The Supreme Court’s decision has significant implications for the more than 93,000 Temporary Protected Status (TPS) holders who have built their lives in Florida, as well as for the hospitality and tourism businesses and communities that rely on their contributions. Together, these individuals contribute an estimated $2.6 billion annually to Florida’s economy, underscoring the far-reaching impact this decision could have across our state.

As employers work to understand the implications of this decision while continuing to serve millions of visitors during one of the busiest times of the year, our priority is ensuring they have the clarity, guidance, and reasonable transition time they need to comply with federal requirements while minimizing disruption for employees, business operations, and the communities they serve. We appreciate the opportunity to work alongside our national and state partners to advocate for practical solutions and will continue providing our members with timely information and resources as this situation evolves.”

History

On June 25, the Supreme Court (Mullin v. Doe) ruled that the Trump administration may proceed with terminating Temporary Protected Status (TPS) for nationals from Haiti and Syria. Lower courts had blocked those terminations — that protection is now gone, and the Court’s ruling makes future judicial intervention unlikely.

The practical deadline is immediate: work authorizations for Haitian and Syrian TPS holders are currently set to expire July 1 — three days before the holiday weekend, in the middle of the summer season. Initial indications do not suggest the Administration is looking to postpone. For states with significant Haitian TPS populations, this could mean the abrupt loss of a meaningful share of the local hospitality workforce with almost no runway.

The numbers are significant and the impacts will be significant across the U.S. – but none more significantly than in Florida. Florida alone has 93,000 TPS holders in the workforce who contribute $2.6 billion annually to the state economy. 

This week, FRLA cosigned a letter with the National Restaurant Association and 11 other states to United States Homeland Security Secretary Markwayne Mullin with three asks: 

1) A 90-to-120-day transition period before work authorizations end;
2) Clear USCIS guidance on reverification timelines and 1-9/E-Verify compliance; and 
3) Good-faith protection for employers acting on existing guidance while awaiting updated post-decision instructions. 

Read the full letter here. 

FRLA is actively working with federal and national partners to seek additional guidance and practical solutions for employers. The association will continue providing members with timely updates, compliance resources, and educational opportunities, as new information becomes available.

  

About FRLA: The Florida Restaurant and Lodging Association (FRLA) is Florida’s premier non-profit hospitality industry trade association. Founded in 1946 as the Florida Restaurant Association, FRLA merged with the Florida Hotel and Motel Association in 2006. FRLA’s more than 10,000 members include independent hoteliers and restaurateurs, household name franchises, theme parks and suppliers. The association’s mission is to protect, educate, and promote Florida’s nearly $112 billion hospitality industry which represents two million employees. Dedicated to safeguarding the needs of the membership, FRLA provides legislative advocacy to ensure the voices of its members are heard and their interests are protected. The association offers regulatory compliance and food safety training through Safe Staff® and FRLA’s subsidiary, RCS Training. The FRLA Educational Foundation provides industry-developed, career-building high school programs throughout the state.

Northeast Florida’s Hospitality Stars Shine at 17th Annual ROSE Awards

 

2026 Northeast Florida ROSE Award Nominees & Winners

 

JACKSONVILLE – Last night, approximately 500 people from across the regional hospitality industry gathered at the Hyatt Regency Jacksonville Riverfront for the sold-out 17th Annual ROSE Awards ceremony to honor the stars of the Northeast Florida hospitality community. 

A premier event of the Northeast Chapter of the Florida Restaurant and Lodging Association (FRLA), the ROSE (Recognition of Service Excellence) Awards honor frontline hospitality workers across the region. Over the years, the ROSE Awards have continued to grow in attendance and participation, with records set this year in both. This year’s event boasted more than 149 nominees from nearly 45 different businesses, and 33 outstanding team members were honored with the coveted ROSE Award.

“At its heart, hospitality is about people taking care of people, and the ROSE Awards give us a chance to shine a light on the individuals who make that happen every single day,” said Nicole Chapman, NE Florida FRLA Regional Director and the event’s creator and organizer. “These honorees represent the warmth, professionalism, and pride that define our region’s visitor experience and keep guests returning year after year.”

Last night’s ROSE Award winners each received an award, the coveted ROSE Award pin, and recognition from industry peers and leadership. Middle managers were also recognized for their commitment and hard work throughout the ceremony.

“Seeing hundreds of industry partners come together to celebrate frontline team members sends a powerful message – service excellence matters, and it deserves recognition,” said Carol Dover, President & CEO of the Florida Restaurant & Lodging Association (FRLA). “The ROSE Awards not only applaud outstanding performance, they also inspire the next generation of hospitality professionals to build meaningful, lifelong careers in this dynamic industry.”

 

The 2026 ROSE Award Winners Are: 

Administrative Assistant: Beatriz Aten, Marriott Jacksonville Downtown

Allied Member Spotlight: Teri Scott, St. Johns Food Service

Banquets: Trace McCrory, Renaissance Resort at World Golf Village

Bartender – Hotel: Heather Davis, The Ritz-Carlton, Amelia Island

Bartender – Restaurant: Marc Hartley, Colonial Quarter

Behind The Scenes: Laurel Howell, The Ritz-Carlton, Amelia Island

Culinary Service: Chef/Cook – Hotel: Latoya Harden, Hyatt Regency Jacksonville

Culinary Service: Chef/Cook – Restaurant: Andrew Shierling, Meehan’s Irish Pub

Customer Service – Concierge, Recreation, Spa: Lauren Murkerson, One Ocean Resort & Spa

Customer Service – Event Services: Kerry Weatherhead, Visit Jacksonville

Food & Beverage – Support: Pamela Harris, Marriott Jacksonville Downtown

Guest Service – Country Club: Danny Hughes, Hammock Beach Golf Resort & Spa

Guest Service – Front Desk, Full-Service Hotel: Deidra Facey, Omni Amelia Island Resort & Spa

Guest Service – Front Desk, Select Service Hotel: Tashay Ingram, Holiday Inn Express St Augustine-Historic

Guest Service – Housekeeping, Full-Service Hotel: Rachel Pascua, Ponte Vedra Inn & Club

Guest Service – Housekeeping, Select Service Hotel: Zomaira Martinez, Seahorse Oceanfront Inn

Guest Service – Laundry: Weundy Erazo, Residence Inn Jacksonville Mayo Clinic Area

Guest Service – Maintenance/Engineer: Zlatko Viden, Comfort Suites Baymeadows

Guest Service – Security: Sam Harty, Casa Monica Resort & Spa

Guest Service – Valet/Bell Attendant: Robert Pike, The Ritz-Carlton, Amelia Island

Server – Hotel-Breakfast Attendant: Maria Pons, Holiday Inn Express – Jacksonville Beach

Server – Restaurant, Casual Dining: Brady Walker, Meehan’s Irish Pub

Server – Restaurant, Fine Dining: Slim James Allen, The River Club

Server – Restaurant, Hotel: Izabella Monteiro, Casa Monica Resort and Spa

Server – Restaurant, Quick Service: Linda Rae, Sawgrass Marriott Golf Resort and Spa

Transportation – Airport, Ground & Water: Cheryl Miller & Cedric Corse, Omni Amelia Island Resort & Spa

Beyond the Call of Duty: Jacky Crandall, DoubleTree by Hilton Jacksonville Airport

Beyond the Call of Duty: Debbie Wasloski, Epping Forest Yacht & Country Club

Beyond the Call of Duty: Jonathan Bryan, Cassio Dal Mas & Brianna Del Negro, The Lodge & Club

Beyond the Call of Duty: Andrew Mason, The Ritz-Carlton, Amelia Island

Beyond the Call of Duty: Diamond Bouyer, The Ritz-Carlton, Amelia Island

Beyond the Call of Duty: Noah Laster, The Ritz-Carlton, Amelia Island

Beyond the Call of Duty- Lakisha Durham, Marriott Jacksonville Downtown

 

About FRLA: The Florida Restaurant and Lodging Association (FRLA) is Florida’s premier non-profit hospitality industry trade association. Founded in 1946 as the Florida Restaurant Association, FRLA merged with the Florida Hotel and Motel Association in 2006. FRLA’s more than 10,000 members include independent hoteliers and restaurateurs, household name franchises, theme parks and suppliers. The association’s mission is to protect, educate, and promote Florida’s nearly $112 billion hospitality industry which represents two million employees. Dedicated to safeguarding the needs of the membership, FRLA provides legislative advocacy to ensure the voices of its members are heard and their interests are protected. The association offers regulatory compliance and food safety training through Safe Staff® and FRLA’s subsidiary, RCS Training. The FRLA Educational Foundation provides industry-developed, career-building high school programs throughout the state.

 

Florida Restaurant & Lodging Association Awards Broward Hospitality Workers for Service Excellence

~Second Annual ROSE Awards Recognize Local Stars of the Industry~

2026 Broward ROSE Award Winners on Stage

 

HOLLYWOOD, FL – Nearly 250 people from across Broward County gathered at the iconic Diplomat Beach Resort for the second annual FRLA Broward ROSE (Recognition of Service Excellence) Awards ceremony to honor outstanding members of the local hospitality community.

The ROSE Awards recognize and celebrate the exceptional contributions of frontline hospitality team members across the region. The event boasted more than 85 honorees from 22 local businesses, and 12 outstanding team members were honored with the coveted ROSE Award. The winners each received their award, the coveted ROSE Award pin, and recognition from industry peers and leadership.

“We are proud to recognize the professionals who represent the very best of hospitality through their skill, care, and commitment to others at our annual ROSE Awards,” said Carol Dover, President & CEO of the Florida Restaurant & Lodging Association. “These Broward honorees don’t just do their jobs; they create unforgettable welcoming moments that keep guests returning and help our local economies grow. Celebrating their achievements is a powerful reminder that our industry’s success is built on people who take pride in serving with excellence every day.”

“In hospitality, the true differentiator is never the building, the brand, or even the company, it’s the people who create the magic,” said Rozeta Mahboubi, FRLA’s Broward Chapter Regional Director and the event organizer. “The frontline professionals who welcome and care for every guest transform places into experiences and visitors into loyal ambassadors. At a time when automation continues to rise, nothing rivals authentic human connection. The ROSE Awards celebrate the extraordinary individuals who turn everyday interactions into lasting memories. This event brings our behind-the-scenes heroes to center stage, honoring the very heart of hospitality.”

The 2026 ROSE Award Winners Are:

Back of the House: Konstantino (Gus) Konstantinou, Four Seasons Fort Lauderdale, Engineer

Back of the House: Marie Santil, Fort Lauderdale Marriott Harbor Beach, Rooms Inspector

Behind the Scenes: Ally Krichilsky, Ron G Entertainment, Entertainment Programming

Behind the Scenes: Marta Looknanan, Hilton Garden Inn Ft. Lauderdale Airport & Cruise Port, Accounting

Culinary: Fanise Marcellus, Margaritaville Hollywood Beach Resort, Line Cook

Culinary: Wiskil Marc, Pelican Grand Beach Resort, Culinarian

Customer Service: Jayson Kay, Encore, Customer Service Coordinator

Food and Beverage: Andy Feife, Sonesta Fort Lauderdale Beach, Bartender

Food and Beverage: Julie Seitz, Margaritaville Hollywood Beach Resort, Landshark Server

Front of the House: Jennifer Maciolek, Riverside Hotel, Loss Prevention Officer

Front of the House: Patrice Auguste, Beach House Fort Lauderdale, Guest Services Agent

Transportation: Alexis Leutzinger, Water Taxi Fort Lauderdale, Ambassador 

 

To learn more about the FRLA Broward Chapter, please visit http://wp.frla.org/chapters/broward/. To learn more about FRLA, visit FRLA.org.

 

 About FRLA: The Florida Restaurant and Lodging Association (FRLA) is Florida’s premier non-profit hospitality industry trade association. Founded in 1946 as the Florida Restaurant Association, FRLA merged with the Florida Hotel and Motel Association in 2006. FRLA’s more than 10,000 members include independent hoteliers and restaurateurs, household name franchises, theme parks and suppliers. The association’s mission is to protect, educate, and promote Florida’s nearly $112 billion hospitality industry which represents nearly two million employees. Dedicated to safeguarding the needs of the membership, FRLA provides legislative advocacy to ensure the voices of its members are heard and their interests are protected. The association offers regulatory compliance and food safety training through Safe Staff® and FRLA’s subsidiary, RCS Training. The FRLA Educational Foundation provides industry-developed, career-building high school programs throughout the state.

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